Frequently Asked Questions

Frequently asked questions

UK Guarantor is simple and fast to use. You can find the answers to most of the regular questions we receive below. If you can’t find the answer you are looking for below then email support@ukguarantor.com and one of our friendly team will be happy to assist.

 

What is UK Guarantor?

Ukguarantor is a service which has been developed for students, graduates and working professionals. We act as guarantor for your tenancy which means that you can secure your property and pay your rent in instalments, rather than upfront.

 

Why do I need a UK guarantor?

It is increasingly common for students and recent graduates to be asked to provide a guarantor when renting a property. Normally this is because you will not have an established credit history which will enable the landlord or agent to conduct a reference check. As a result you may be asked to provide a guarantor or to pay all of your rent in advance. If you don’t have access to an eligible guarantor then you can use our service and avoid paying your rent in advance.

Read our full guide here

 

What do I need to do?

You can apply to use our service online here (link). To successfully apply to our service you will need to provide some information about yourself, as well as proof of your student status (or income if you are a graduate or working professional). The application is simple to do and it can be completed within 24 hours normally.

 

How much does it cost?

Our fees start at £249. The exact amount you will pay will depend on the rent you are paying with our maximum fee capped at £599. We are confident that we will be the lowest priced service available to you and will refund you the difference in price if you are able to access the same service for less elsewhere.

 

How it works


If you choose to use our service, then we are able to be your guarantor for the property you are renting. You will then enter into a tenancy agreement with your landlord or agent and pay your rent directly to them and enjoy your new home, while paying rent in instalments. We can be your guarantor for any tenancy period up to a maximum of 12 months. Once our initial agreement has expired you can renew it as many times as you like.

 

Who are we?

We started UKGuarantor in 2015 but have been around since 2000, when we started working in the student accommodation sector. Our offices are in Manchester’s Northern Quarter and we share them with our partners at Accommodation For Students. If you would like to find out more about our service or how we work get in touch with us here

 

Co-signer

As part of the application process we will ask you to provide details of a co-signer. This individual is normally a family member, or another appropriate individual, who is prepared to fulfil this role. The co-signer cannot be another student or individual who you are sharing a tenancy with. The co-signer is an important part of the application process. While we will contact the co-signer to collect their proof of identity and check that they are happy to perform the role, they are not subject to any credit checks.

 

The role of Co-Signer

In the vast majority of circumstances there is no further requirement for the involvement of the co-signer once the application process has been completed. However in the unlikely event that there are any issues during the period of guarantee we may contact the co-signer to assist us in resolving the issues and where necessary to make arrangements to pay any rent defaults that have occurred.

 

The Role of the Co-Signer

The role of the co-signer is an important part of the process and is required to enable us to act as a guarantor. In the vast majority of circumstances there is no further requirement for the involvement of the co-signer. However, in the unlikely event that there are any issues during the period of the guarantee we may contact the co-signer.

 

Your responsibilities

It is important to check the terms of your tenancy agreement very carefully before signing it. Once you have done so you will be bound by those terms for the duration of the agreement and must meet them. If at any time during your tenancy you are struggling to make rental payments or experiencing any other issues it is a good idea to contact us as soon as possible.

 

Support Information

During the application process all applicants will be required to provide photographic proof of their identity. This can be a passport, driving licence or national identity card for example.

 

Student applications

Students will need to provide proof of their student status. This can be a confirmation of acceptance letter from your place of study or a current valid student identity card. Conditional offer letters are also acceptable in many cases.

 

Graduates and Working professionals

You will need to provide evidence that you are in full time employment and your monthly income is 2.5 x times monthly rent. Suitable evidence includes pay slips and a letter from your employer.

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